General Information
1. Introduction
Instructor Home Inc. (“Instructor Home,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our students, parents, guardians, instructors, customers, and website visitors.
This Privacy and Cookie Policy explains:
- What information we collect
- How and why we use it
- When we may share it
- How we protect it
- The choices and privacy rights available to you
This policy applies when you visit our website, create an account, register for a course, book a trial lesson, attend a live class, purchase a service, communicate with us, or otherwise use Instructor Home services.
By using our website or services, you acknowledge the practices described in this policy.
Information We Collect
The information we collect depends on how you interact with Instructor Home.
Information You Provide
You may provide information such as:
- Your name
- Email address
- Telephone number
- Billing address
- Account username and password
- Student name and age
- Parent or guardian information
- Course interests and learning goals
- Enrollment and attendance information
- Assignments, assessments and course progress
- Messages, reviews, support requests and survey responses
- Information submitted through registration, booking or contact forms
Please do not provide information that is unnecessary for your enrollment or participation.
Live Classes and Communications
When participating in a live or virtual class, information may include:
- Your display name
- Voice
- Video image
- Chat messages
- Documents or assignments you share
- Class participation and performance information
Live classes may use third-party video-conferencing or classroom platforms.
Instructor Home will provide appropriate notice before recording a class. Recordings containing students will not be publicly shared without appropriate authorization or consent.
Information Collected Automatically
When you use our website, certain information may be collected automatically, including:
- Internet Protocol address
- Browser and device type
- Operating system
- Pages viewed
- Date and time of access
- Referring website
- Login activity
- Course activity
- Error reports
- Cookie and similar technology information
We use this information to operate the website, maintain security, troubleshoot problems and improve our services.
Information From Third Parties
We may receive limited information from third-party services that help us provide our services, such as:
- Payment processors
- Learning-management platforms
- Scheduling and booking providers
- Video-conferencing platforms
- Website hosting providers
- Analytics providers
- Email and communication services
We do not purchase personal demographic information about our students or customers.
3. How We Use Your Information
Instructor Home may use personal information to:
- Create and manage user accounts
- Register students for courses and classes
- Schedule trial lessons and live sessions
- Deliver educational programs
- Track attendance and learning progress
- Provide certificates or course completion records
- Process payments and issue receipts
- Communicate about classes, schedules and account activity
- Respond to questions and support requests
- Personalize educational services
- Improve our courses, website and learning experience
- Prevent fraud, misuse and security incidents
- Maintain business and financial records
- Comply with legal and regulatory obligations
- Send promotional messages when permitted
We use information only for legitimate business, educational, safety and legal purposes.
E-mail: ad***@************me.com
Last updated:
Children’s Privacy
Instructor Home provides educational services that may be used by children.
A parent or legal guardian should register, enroll and manage the account of a child under 13. Children under 13 should not independently create accounts or submit personal information without their parent’s or guardian’s involvement.
Where required by law, Instructor Home will:
- Provide parents with notice about the information we collect
- Obtain verifiable parental consent before collecting personal information from a child under 13
- Collect only information reasonably necessary for the child’s participation
- Allow parents to review information collected from their child
- Allow parents to request correction or deletion
- Allow parents to prevent further collection or use
- Retain children’s information only for as long as reasonably necessary
- Take reasonable steps to protect children’s information
- Avoid using children’s information for targeted advertising without any consent required by law
A parent or guardian may contact us at ad***@************me.com to request access to or deletion of their child’s personal information.
We may need to verify the requesting person’s identity and relationship to the child before completing the request.
How We Share Information
We do not disclose personal information simply for unrelated third-party use.
We may share information in the following circumstances:
Service Providers
We may share information with trusted companies that perform services on our behalf, including:
- Website hosting
- Learning-management services
- Payment processing
- Scheduling and booking
- Video conferencing
- Email delivery
- Customer support
- Data storage
- Website analytics
- Cybersecurity and fraud prevention
These providers may access information only as reasonably necessary to perform their services and are expected to protect it appropriately.
Instructors and Authorized Staff
Information may be shared with instructors, teaching assistants, administrators or authorized contractors when necessary to provide educational services, manage classes or support students.
- Remember your login session
- Measure site traffic and course performance
- Improve user experience
You can disable cookies in your browser settings.
Legal and Safety Requirements
We may disclose information when reasonably necessary to:
Protect Instructor Home’s legal rights or property
Comply with a law, court order or legal process
Respond to a lawful government request
Protect the safety of students, staff or other individuals
Investigate suspected fraud, abuse or security incidents
Enforce our terms, policies or agreements
We implement industry-standard measures like:
Regular platform monitoring
Encrypted transmission (SSL)
Secure third-party payment gateways
Access control for staff and instructors
Business Transactions
Information may be transferred as part of a merger, acquisition, financing, restructuring or sale of some or all of our business assets. Any recipient would be required to handle personal information consistently with applicable law.
Sale and Targeted Advertising
Instructor Home does not sell personal information in exchange for money.
We may use limited analytics, social-media or advertising technologies on general website pages. Depending on the technology used and the laws that apply, certain disclosures to advertising or analytics providers may be considered “sharing.”
Where required, we will provide appropriate notice, consent tools or opt-out choices.
We do not knowingly sell children’s personal information or use personal information collected from children under 13 for targeted advertising without the consent required by law.7. Promotional Communications
You may receive course announcements, special offers or other promotional communications when you have requested them or when permitted by law.
You can unsubscribe from promotional emails by:
- Selecting the unsubscribe link in the email
- Updating your available account preferences
- Contacting us at ad***@************me.com
Unsubscribing from promotional communications will not stop necessary service messages, such as payment receipts, class reminders, password-reset messages, account notices or policy updates.
8. Cookies and Similar Technologies
Cookies are small files stored on your computer, tablet or mobile device when you visit a website. They help websites recognize devices, remember preferences and understand how visitors use the website.
Instructor Home may use cookies and similar technologies to:
- Keep users signed in
- Remember account and website preferences
- Operate shopping-cart and payment features
- Maintain website security
- Measure website traffic
- Understand course and page performance
- Identify and correct technical problems
- Improve the user experience
- Support analytics or advertising, when enabled
Types of Cookies
Essential cookies are necessary for security, account access, navigation and website operation.
Preference cookies remember selections such as login status, language or display preferences.
Analytics cookies help us understand how visitors use our website and which pages or courses are most useful.
Advertising cookies, when used, may help measure advertising performance or display more relevant promotions. Consent or opt-out controls will be provided where required.
Controlling Cookies
You can control or delete cookies through your browser settings. You may also be able to manage nonessential cookies through a cookie-consent banner on our website.
Blocking essential cookies may prevent certain website features from working correctly, including account login, course access, checkout or saved preferences.
The FTC explains that cookies may allow a website to recognize a returning device and remember previous activity.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide requested services
- Maintain student and course records
- Complete transactions
- Resolve disputes
- Prevent fraud
- Enforce agreements
- Meet tax, accounting and legal obligations
Retention periods may differ depending on the type of information and why it was collected.
Information collected online from children will not be retained indefinitely and will be deleted when it is no longer reasonably necessary for the purpose for which it was collected.
10. How We Protect Your Information
Instructor Home uses reasonable administrative, technical and organizational safeguards designed to protect personal information. These may include:
- Encrypted website transmission through SSL
- Password-protected accounts
- Staff and instructor access controls
- Secure third-party payment services
- Platform monitoring and software updates
- Limiting access to people who need information to perform their duties
- Security procedures for service providers and contractors
No website, internet transmission or electronic storage system can be guaranteed to be completely secure. You are responsible for keeping your password confidential and notifying us if you believe your account has been accessed without permission.
The FTC recommends that businesses collect only the information they need, protect it appropriately and dispose of it securely.
11. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Obtain information about how your data is used
- Request a copy of certain information
- Object to or restrict certain processing
- Withdraw consent when processing is based on consent
- Opt out of certain targeted advertising, sales or sharing
- Appeal a decision relating to a privacy request
Parents and guardians may exercise applicable rights concerning information collected from their children.
To submit a privacy request, email ad***@************me.com with the subject line Privacy Request.
Please include enough information for us to identify your account and understand your request. We may request additional information to verify your identity. Authorized agents may be required to provide proof of their authority.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
California guidance states that covered businesses may need to explain the categories of information collected, why the information is used, applicable retention periods, disclosures and methods for exercising privacy rights.
12. International Users
Instructor Home is based in the United States.
When you access our services from another country, your information may be transferred to, processed in or stored in the United States or another country where our service providers operate.
Privacy and data-protection laws in those countries may differ from the laws where you live. Where required, we will use appropriate safeguards for international transfers.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, learning tools, payment platforms or other services.
Instructor Home does not control the privacy practices, security or content of independent third parties. You should review the privacy policies of any third-party service you choose to use.
14. Policy Updates
We may update this Privacy and Cookie Policy when our services, technology, legal obligations or information practices change.
The revised policy will be posted with a new “Last Updated” date. When changes are significant, we may also provide notice through email, the website, an account dashboard or another appropriate method.
Continued use of our services after an updated policy becomes effective means the updated policy will apply to future use and information practices, subject to applicable law.
Contact
If you have any questions:
📧 Email: ad***@************me.com
🌐 Website: www.instructorhome.com
Where can I get further information?
In case you would like to opt out from using and selling your personal information, feel free to contact us through the contact form.
